Skip to main content Announcing Tool Gateway MCP: the universal MCPRead the announcement

ServiceNow MCP Client

Turn Now Assist into an enterprise agent

Let your employees delegate real work to Now Assist across all their apps, under their own identity and permissions.

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Get Now Assist to work.
Not just chat.

One connection to StackOne, and Now Assist gets scoped access to every app your employees use, to act on their behalf.

Connect

Make every system AI-ready

Give your AI access to 520+ managed MCP servers and 32,000+ tested tools. No auth code to write, no API maintenance.

Secure

Keep AI under control

Enforce identity-based access, screen every response for prompt injection, and audit every action.

Execute

Trust what AI delivers

Keep your agent sharp with lean tool loading and boost reliability with the Falcon execution engine. Pre-synced data for faster context is coming soon.

Roll out MCP tools to every Now Assist agent.
Set up and onboard in minutes.

One-time setup for IT. Self-serve for everyone else.

IT Admin

One-time setup, no per-user wiring.

Added once under Settings → Tools and Connectors, it is available to every Now Assist agent in the instance. The URL carries no access on its own, so it is safe to publish in an internal wiki.

MCP client setup guide

Connect Now Assist to
any Enterprise MCP server

One MCP gateway, 520+ pre-built SaaS connectors Now Assist can act on right away.

Need another connector? Build one with the AI Connector Builder

Get your Now Assist agent
to do more across your stack

Cross-app workflows your Now Assist agent now runs in seconds instead of click-throughs.

IT Service Operations

> Cross-reference Jira incident history with the open ServiceNow ticket and surface duplicates.

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Employee Lifecycle & HR Cases

> Pull Workday start date and manager and enrich the open HR onboarding case.

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Identity, Access & Asset Posture

> Check Okta group membership before approving the access request.

Vendor, Procurement & Spend

> Look up the supplier in SAP SuccessFactors and attach to the purchase request.

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Not everyone on ServiceNow?
Your integration layer stays the same.

The same setup works across SaaS agents like Zendesk, SAP Joule, and every other MCP client.

Explore MCP clients

ServiceNow Resources

The Best MCP Gateways in 2026, Compared

We compared 12 MCP gateways — StackOne, Zapier, Composio, Microsoft, Docker and more — on auth, multi-tenancy, governance, and pricing. Updated June 2026.

11 min

ServiceNow webhooks for AI agents: turn IT service events into cross-app agentic workflows

Turn ServiceNow events into cross-app agentic workflows, cut token spend and lag, and get a full audit trail of every action.

7 min read

Frequently Asked Questions

You connect ServiceNow to the StackOne MCP gateway through AI Agent Studio: open Settings → Tools and Connectors, choose Add MCP server, pick the OAuth 2.1 flow, paste the StackOne gateway URL, and save. Available immediately to every Now Assist agent in your instance. See ServiceNow's docs. Requires Now Assist Pro Plus or Enterprise Plus.
You can connect Now Assist to 520+ live MCP servers through StackOne, spanning CRM, HRIS, ATS, ticketing, and finance — Salesforce, Workday, Greenhouse, and more. Each is reachable through one gateway URL instead of wiring up servers app by app. Browse the full list in the directory on this page, or build your own.
ServiceNow Now Assist ships a short list of first-party MCP partners centered on Microsoft, Workday, and Adobe. StackOne adds the other 520+ — every app reachable through one Custom MCP server registration instead of one per app, auth managed once in the dashboard, and tool definitions loaded only when relevant to the prompt.
Credentials sit at three layers: the StackOne MCP server record (OAuth 2.1 in AI Agent Studio Settings, controlled by ServiceNow platform admins), SaaS connector credentials (server-side in your StackOne dashboard), and per-user OAuth or session tokens (server-side, scoped per user). StackOne stores OAuth tokens and API keys, refreshes them automatically, and only exposes the actions you've authorized to the agent.

Connect All Your Apps to ServiceNow.

One MCP gateway, 520+ pre-built SaaS connectors. Set up in 5 minutes.